POLICE Magazine

AUG 2019

Magazine for police and law enforcement

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38 P O L I C E AU G U S T 2 019 processes are required to manually fill out all details on the ticket form from the driver's license information to the VIN numbers to the registration details. Entering these details manually leaves room for error, which could result in the ticket being dismissed once it reaches the court. In addition to officer error problems, hand writing tickets results in numerous issues with legibility that can also lead to rejection of tickets by the court. e workflow involved in these anti- quated processes also means the trans- fer of data tends to be manually input into a law enforcement records man- agement system and the courts system. is process is further delayed when individuals working in records or courts need to clarify information with officers. THE SOLUTION When agencies leave antiquated and paper-based ticketing processes behind and replace them with a device-inde- pendent electronic citation solution that automates and expedites the ticketing process, data is captured accurately and securely stored and delivered. Officers are also more efficient and—for reasons discussed—they are safer. In addition, civilian staff working with records and court applications have the data they need without having to decipher illegi- ble handwriting. Tyler Technologies' Brazos eCitation solution provides this level of efficien- cy and works on any smartphone, tab- let, or ticket writer. Using a built-in or WHAT DOES MY TECH DO? PHOTO: T YLER TECHNOLOGIES Tyler Technologies' Brazos eCitation solution works on a variety of mobile platforms, including phones and tablets. USB scanner, data can be pulled auto- matically from a driver's license, VIN, and registration. Once these items are swiped or scanned, the information au- to-populates directly into the citation. is data is stored locally, regardless of internet connection. Officers can also use Brazos to cap- ture photos, which is particularly bene- ficial in situations when violators claim they were not the one behind the wheel. Hand writing tickets results in numerous issues with legibility that can lead to rejection of tickets by the court.

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