POLICE Magazine

APR 2019

Magazine for police and law enforcement

Issue link: https://policemag.epubxp.com/i/1099237

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Page 18 of 60

I f you're like most law enforcement agencies you've either implemented an eCitation solution or are considering one, as you know the value of spending less time pushing paper and more time serving and protecting your community. Not to mention the other benefits offered by eCitation systems which can enable your officers to work more safely, improve accuracy and boost revenue collection. Most eCitation systems work like this: scan the driver's li- cense bar code, auto-populate the citation form, print the cita- tion for the motorist and then electronically send the citation to the courthouse. ey also include the same basic components: a mobile printer, software, barcode scanner, and a smart device such as a phone, laptop, tablet or handheld computer. However, all eCitation systems are definitely not created equal. In this Q&A, Gary Reichle, Western Region Major Account Manager for Brother Mobile Solutions, discusses the key factors and criteria to keep in mind when selecting, implementing and updating the legacy components of your eCitation system. With these components in place, you can optimize performance and maximize your ROI. CLOSING THE LOOP FROM CAR TO COURT GARY REICHLE, BROTHER MOBILE SOLUTIONS Q&A TO HELP EVALUATE IF YOU'RE GETTING THE MOST OUT OF YOUR eCITATION SOLUTION? Q. HOW ARE NEXT-GEN eCITATION SYSTEMS CLOSING THE LOOP FROM CAR TO COURT? A. eCitation systems continue to evolve. e original siloed systems have been replaced with ones that offer broader scope, significantly expanded functionality, ease of use and reliability. e best-in-class systems capitalize on Bluetooth® wireless technology, USB connec- tions or WiFi to provide seamless continuity and integration between the electronic citations issued by officers in the field and downstream processing by the city or county clerk, judicial system and courts. Today's advanced eCitation solutions allow officers to con- duct quick, on-the-spot database searches for traffic violations or criminal offenses. In addition to digitally capturing the driver's signature, photo or fingerprint, many eCitation solutions can im- mediately transmit citation data wirelessly to linked entities, such as your agency's record management system or the court system. Q. MOBILE PRINTERS ARE KEY COMPONENTS OF eCITATION SYSTEMS. WHAT'S ESSENTIAL TO LOOK FOR? A. e best mobile printers pack a lot of features and functionality into a compact, ergonomic package. e printers need to fit eas- S P O N S O R E D C O N T E N T

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