POLICE Magazine

NOV 2018

Magazine for police and law enforcement

Issue link: https://policemag.epubxp.com/i/1048250

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Page 18 of 62

14 POLICE NOVEMBER 2018 TWO TOOLS FOR FIELD COMMUNICATIONS TWO TOOLS FOR FIELD COMMUNICATIONS WHEN YOU'RE TALKING TO PEOPLE ON THE JOB, THESE TECHNIQUES CAN HELP YOU "SELL" WHAT YOU'RE DOING, TO CITIZENS, WITNESSES, AND SUSPECTS ALIKE. How, when, and why you talk to people in the field is all about the context, the setting, and the seriousness or the urgency of the issue at hand. Most conversations between citizens and the police, which are not initi- ated by 9-1-1-driven radio calls or getting flagged down as you pass ("Hurry! He's beat- ing her over on the next block!"), are fairly routine. ey usually involve saying hello, passing on information, or hearing about some situation that could bear looking into. STEVE ALBRECHT PHOTO: GETTY IMAGES

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